Pending Logs

To ignore a pending log entry:

  1. Go to the Reconcile screen and open the Pending tab.

  2. Locate and select View Details on the log entry to open it.

  3. Select Ignore.

  4. Provide a detailed comment explaining the reason for the action.

  5. Sign and save to complete.

Fix Needed Logs

To ignore a "Fix Needed" log entry:

  1. Navigate to the Reconcile screen and open the Pending tab.

  2. Find and select View Details on the log entry

  3. In the popup window, select Ignore.

    • When ignoring a log entry from Fix Needed, you have three options
    • You can ignore the log entry and invoice at the same time
    • You can unlink the invoice and ignore the log entry only
    • Or, you can ignore the log entry and record a new log from the invoice

  4. Provide a detailed comment explaining the reason for the action.

  5. Sign and save your changes.

Archived Logs

To take ignore an archived log entry:

  1. Open the LogBook and locate the log entry in question.

  2. Click to open the entry.

  3. In the popup window, choose Ignore.

  4. Provide a detailed comment explaining the reason for the action.

  5. Sign and save to finalize.


The following video may also assist you -




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