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Knowledge base
VetSnap How To Videos
How-To Videos
4
Logbook Section
Reconcile Section
Manage Inventory Section
Settings Section
Webinar Recording
2
VetSnap Best Practices Webinar Recording
Mastering Controlled Substances Reconciliation with VetSnap
Free Webinars
User Webinars
0
FAQ
FAQs
65
Can I Finish A Container With a Balance With One Signature?
Changing the Patient on a Log Entry
Clicking The (?) Icon Helps You Locate Frequently Asked Questions
Closing a Container with a Balance in One Signature (Without Adjustments)
Closing a Container with a Balance in One Signature (Without Adjustments)(Standalone)
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Settings
23
How to: Add Users
What Is Secure Signature? How To Enable Secure Signature
Unable to log in
What if my signature isn’t shown in the list?
What are the different permissions for Controlled Substances and Admin Settings?
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Reporting Section
10
When would I use the “Reporting” tab?
Audit Check List
What is the Audit Report?
How to generate an Audit Summary Report
Where Can I Find and Review my Physical Counts?
View all 10
PMP
9
PMP Websites and ASAP Documents by State
NDC Number Conversion
PMP Client First Name (PAT08)
PMP and Client First Name (PAT08)
Creating a PMP log entry
View all 9
Weight Tracking
11
Weight Tracking: 'Pre And Post Weight' -VS- 'Mass to Quantity Conversion'
How Does Weight Tracking Work in VetSnap?
Mass to Quantity Calculator
How to Edit a Log Entry when you Weight Tracking
How Do I Finish A Container That Is Being Tracked By Weight?
View all 11
VetSnap Standalone
Standalone FAQs & New Release Notes
84
How Do I Correct a Signature Name After It Has Been Created? (Standalone)
Biennial Physical Count Report (Standalone)
Changing the Patient on a Log Entry (Standalone)
Client/Patient Management Screen (Standalone only)
Creating a New Patient/Client in the Log Entry Window
View all 84
Standalone How-to Videos
4
Logbook Section
Reconcile Section
Manage Inventory Section
Settings Section
Hardware FAQs
Hardware
7
How To: Add A Locker Location
How To: Add Users to Vaultek Safe
How To: Add Vaultek Safe to Logbook
How To: Create A Log Entry After Unlocking Device
How To: Move Containers to a Location
View all 7
Software Releases
Software Releases
0
2025 Software Releases
11
NEW - CSV Upload for Patient and Client Information (Standalone)
NEW - User Password Configuration (Standalone)
NEW - User Password Configuration
NEW - Logbook Notifications (Standalone)
NEW - Logbook Notifications
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Help Desk Software
by Freshdesk