Settings

How to: Add Users
A user account can only be added by someone who has admin permissions. Go to Settings in the left-hand column Select Users  Click on Add User Enter t...
Thu, 29 May, 2025 at 2:01 PM
What Is Secure Signature? How To Enable Secure Signature
Secure Signature allows you to set permissions for each staff member using a shared user account in VetSnap. When this feature is enabled, you can filter wh...
Thu, 15 May, 2025 at 4:22 PM
Unable to log in
If you're unable to log in, try the following steps: Check Your Email Entry: The email field is case-sensitive. Make sure you enter your email exac...
Mon, 5 May, 2025 at 3:42 PM
What if my signature isn’t shown in the list?
Notify your VetSnap admin that you need a signature added. Admin Steps to Add a Signature: Log in to an admin account and go to Signatures. Select Add...
Tue, 8 Apr, 2025 at 7:16 PM
What are the different permissions for Controlled Substances and Admin Settings?
Controlled Substances Record Logs – Log drug entries into the system. Reconcile Logs – Adjust existing logs (e.g., edit, archive, ignore, or record patie...
Mon, 14 Apr, 2025 at 2:08 PM
How do I add a new drug to the controlled logbook?
Under Settings, select Create Inventory. Select the button that says Create Controlled Inventory Item. You can search for the drug by name or invoice line...
Thu, 5 Jun, 2025 at 12:25 PM
What If There Are Multiple Codes Used To Invoice for A Single Drug?
To ensure accurate tracking and integration, you’ll need to enter the inventory/invoice code(s) associated with the drug being used. If your practice us...
Thu, 15 May, 2025 at 3:47 PM
Deactivate/Activate a Signature
An admin can deactivate a signature instead of permanently deleting it. Deactivating a signature allows you to reactivate it later if needed. To do this; ...
Thu, 5 Jun, 2025 at 12:44 PM
How Do I Remove a Drug We Are No Longer Carrying?
Once a drug has containers and entries associated with it, the drug cannot be removed. If you no longer carry the drug that is listed in your logbook, you c...
Thu, 5 Jun, 2025 at 12:53 PM
How Do I Correct a Signature Name After It Has Been Created?
The Signature information can be edited by an Admin To correct a signature on file, an Admin must go to Signatures under Settings and click on the name to...
Mon, 21 Apr, 2025 at 1:28 PM