FAQs

Frequently Asked Questions

Logging multiple drugs at a time for one patient
You can now log multiple drugs at a time for a patient in one log entry window From within the log entry window, once the initial drug quantity has bee...
Tue, 30 Apr, 2024 at 9:52 AM
What is Calculated Manufacturer Overage or Underage for a weight tracked container?
When a container tracked by weight is changed to Finished, VetSnap uses the Open Bottle Weight, the Final Bottle Weight, and the Mass to Quantity Conversio...
Fri, 22 Sep, 2023 at 10:24 AM
Commonly Asked Questions
How do I undo a log entry? An incorrect log entry should be Ignored. This cancels out the log entry and the quantity of the log entry is automatically ret...
Fri, 24 Mar, 2023 at 1:43 PM
How to create a log entry from a container that has been finished
If a container was changed to "Finished" already, but a log entry was found to have been missed from that container: Navigate to Manage Inventor...
Mon, 5 Feb, 2024 at 6:27 PM
Creating Cocktails
Creating Cocktails *DISCLAIMER: Pre-mixing controlled drugs as cocktails is considered compounding. Please refer to CFR Title 21, Chapter 2 to ensure you ...
Fri, 2 Dec, 2022 at 2:58 PM
How do I waste a container that is tracked by weight?
Step 1: Navigate to Manage Inventory Select Record Waste on the drug you are completing the waste for If the container needing to be wasted is not shown...
Mon, 5 Feb, 2024 at 6:32 PM
Why are there two quantity fields for drugs tracked by weight?
Calculated Quantity - This is the quantity that has been automatically calculated based on the before and after weight provided using the mass to quantity ...
Fri, 10 Mar, 2023 at 9:56 AM
What is the Audit Report?
The Audit Report is where reports can be generated at an individual drug level and for a specific date range. Logs are shown for each day on the report.  ...
Thu, 2 Feb, 2023 at 4:54 PM
Why is the open container balance incorrect?
This can happen for a couple reasons: A log is missing The incorrect amount was logged Waste was not accounted for correctly A container was finished w...
Fri, 22 Sep, 2023 at 1:15 PM
Why is an adjustment needed before finishing a container?
A container must have a balance of zero before it is finished. If VetSnap shows that the empty container still has a balance, or displays a negative balanc...
Wed, 8 Mar, 2023 at 10:54 AM