FAQs

Frequently Asked Questions

Change patient on a log entry
If a log entry was logged under the incorrect patient and is still in the Pending section of your reconcile screen, you are able to change the patient Sel...
Mon, 23 Sep, 2024 at 11:33 AM
Commonly Asked Questions
How do I undo a log entry? An incorrect log entry should be Ignored. This cancels out the log entry and the quantity of the log entry is automatically ret...
Mon, 23 Sep, 2024 at 11:33 AM
Creating Cocktails
*DISCLAIMER: Pre-mixing controlled drugs as cocktails is considered compounding. Please refer to CFR Title 21, Chapter 2 to ensure you are DEA compliant. ...
Mon, 23 Sep, 2024 at 11:35 AM
Does every signature need approval from a DEA DVM? How is that done?
Every signature must either be a DEA registered DVM or approved by the Primary DEA Registered DVM to create the relationship/approval between the DVM and t...
Mon, 23 Sep, 2024 at 11:37 AM
How can I access multiple hospital locations with my user account?
VetSnap user accounts are accessed using your unique email address but sometimes one user may want to have access to multiple hospital accounts using the sa...
Mon, 23 Sep, 2024 at 11:37 AM
How do I account for waste in the log entry?
The quantity field quantity is the amount administered to the patient only, this excludes waste. This is matched to the amount you input on your invoice. ...
Mon, 23 Sep, 2024 at 11:37 AM
How do I add a new drug to the controlled logbook?
Under Settings select Create Inventory. Select the button that says, Create Controlled Inventory Item. You can search for the drug by name or invoice line...
Mon, 23 Sep, 2024 at 11:37 AM
How do I add or change my code mapping (inventory codes)?
Your code mapping refers to the Invoice Item ID codes from your PIMS (practice management system) that are connected to your inventory items in VetSnap dur...
Fri, 4 Oct, 2024 at 1:40 PM
How do I correct a signature name after it has been created?
To correct your signature on file go to the “Signatures” tab and open the signature you want to correct Edit the signature name and select update The old...
Tue, 24 Sep, 2024 at 1:49 PM
How do I create a log entry for a container that is being tracked by weight?
Select "Add Log Entry" You will now see the Weight Before and Weight After fields The Quantity will be automatically calculated based upon the ...
Mon, 30 Sep, 2024 at 1:24 PM