FAQs
Frequently Asked Questions
If the balance of a container is not being manually adjusted when the status of a container is changed to Finished, only one signature is required. You w...
Thu, 19 Jun, 2025 at 5:21 PM
If a log entry was logged under the incorrect patient and is still in the Pending section of your reconcile screen, you are able to change the patient. S...
Fri, 18 Apr, 2025 at 7:12 PM
We have made it easier for everyone to find the right help topics as you are using VetSnap. On many screens, you will notice a ? mark. If you click on this ...
Mon, 16 Jun, 2025 at 1:56 PM
If the balance of a container is not being manually adjusted when the status of a container is changed to "Finished" only one signature is requir...
Wed, 2 Apr, 2025 at 6:40 PM
If the balance of a container is not being manually adjusted when the status of a container is changed to "Finished" only one signature is require...
Mon, 14 Apr, 2025 at 1:59 PM
*DISCLAIMER: Pre-mixing controlled drugs as cocktails is considered compounding. Please refer to CFR Title 21, Chapter 2 to ensure you are DEA compliant. Ve...
Fri, 23 May, 2025 at 6:57 PM
If a container of a drug is expired, you will notice when creating or editing a log entry that the expiration date will be highlighted in red, and there wi...
Mon, 9 Jun, 2025 at 2:37 PM
A code can be generated in the support tab for security purposes by selecting Support and Generate New PIN. This is to assist our support team with identify...
Mon, 9 Jun, 2025 at 2:45 PM
VetSnap user accounts are accessed using your unique email address but sometimes one user may want to have access to multiple hospital accounts using the sa...
Fri, 18 Apr, 2025 at 7:23 PM
When reconciling log entries, you can choose to double confirm entries in bulk to help save time. In the reconcile screen, select the Confirmation filter ...
Fri, 18 Apr, 2025 at 7:30 PM