FAQs

Frequently Asked Questions

How do I set up weight tracking for a controlled drug?
To set up weight tracking for a new drug being entered: Within Create Inventory: Select Create Controlled Inventory Item Search for the drug name The u...
Fri, 10 Mar, 2023 at 10:03 AM
Where can I see the details of weights for logs (e.g. archived logs)?
Details can be viewed in the log book by selecting the log entry. This is done by selecting anywhere on the log entry line to open it. 
Fri, 10 Mar, 2023 at 10:05 AM
How do I finish a container that was created after changing the measure type from quantity to weight?
Once you select finish on the container, you will be asked to enter the final container weight Once you reach the end of your container and the final weig...
Fri, 10 Mar, 2023 at 1:49 PM
What is the mass to quantity conversion?
A mass to quantity ratio is the weight of one unit (mls/tablets/capsules) The quantity to mass conversion will only be shown if a container is being tr...
Wed, 15 Nov, 2023 at 12:52 PM
Why is there a red “X” next to the previous entries and what does it do?
This is used if the previous weight entry was incorrect and needs to be "deleted" and re-entered correctly This also used if a log entry needs t...
Fri, 10 Mar, 2023 at 1:57 PM
How do I finish a container that is being tracked by weight?
Within Manage Containers, you will select edit for the container you wish to finish.  When you select Finished as the container status, VetSnap will ask f...
Fri, 22 Sep, 2023 at 10:30 AM
Why is the container I am finishing not asking for a final weight?
When finishing a container that was created and opened before the change to weight tracking, you will notbe asked for a final container weight.  Because t...
Wed, 29 Jun, 2022 at 10:02 AM
How do I edit a log entry that is tracking weight?
The log entry can be edited within the Reconcile tab There are a few different ways that a log entry can be edited. The route to take is dependent on the ...
Fri, 9 Feb, 2024 at 6:29 PM
How do I create a log entry for a container that is being tracked by weight?
Select "Add Log Entry" You will now see the Weight Before and Weight After fields The Quantity will be automatically calculated based upon the ...
Wed, 29 Jun, 2022 at 10:04 AM
When opening a new container, why is VetSnap asking for the starting weight?
If a container is being tracked by weight, VetSnap will need the starting weight once the container has been opened. This allows for the calculation of the...
Tue, 14 Jun, 2022 at 12:42 PM