FAQs

Frequently Asked Questions

How Can I Double Confirm Log Entries in Bulk?
When reconciling log entries, you can choose to double confirm entries in bulk to help save time. In the reconcile screen, select the Confirmation filter ...
Fri, 18 Apr, 2025 at 7:30 PM
How Do I Account for Waste in the Log Entry?
VetSnap offers multiple ways to log both full and partial patient-level waste. Partial Patient Waste You will enter the quantity given to the patient,...
Fri, 23 May, 2025 at 6:23 PM
How Do I Correct A Container’s Starting Balance?
For Unopened Containers: You can correct the starting balance directly. Go to Manage Inventory > Manage Containers. Click View Details next to the ...
Wed, 30 Jul, 2025 at 6:31 PM
How Do I Correct Or Adjust Container Balances?
Please note that the starting balance on a container cannot be changed once it has been opened.  Container balances are adjusted in Manage Inventory  ...
Thu, 7 Aug, 2025 at 3:00 PM
How Do I Edit a Log Entry?
Editing the Amount Logged If the amount logged needs to be updated and is still pending in your Reconcile tab, select View Details next to the log you nee...
Mon, 21 Apr, 2025 at 1:47 PM
How Do I Edit Container Information?
You can modify the information for your container in the Manage Inventory window. Find the drug the container is located within, select Manage Containers ...
Mon, 21 Apr, 2025 at 2:03 PM
How Do I Log Waste If I am Using Multiple Containers For A Log Entry?
Each container will now have its own Waste field. This allows waste to be associated accordingly when logging from multiple containers. This would b...
Tue, 19 Aug, 2025 at 2:45 PM
How Do I Open A Container? What Is "Unopened", "Opened" and "Finished"?
How to open a Container: You can open a new container on a new log entry for that drug. You can also open a container under “Manage Containers” S...
Thu, 19 Jun, 2025 at 5:08 PM
How Do I Reopen a Container or Remove an Adjustment?
To reopen a container, follow these steps: Navigate to Manage Inventory. Select Manage Containers. Click View Details next to the container you wan...
Mon, 11 Aug, 2025 at 2:30 PM
How Should I Log And Invoice Multiple Doses Given In A Day?
Currently, VetSnap can only match 1 invoice to 1 log entry. We recommend logging each dose individually. For example, if a patient is administered Midazolam...
Fri, 18 Jul, 2025 at 5:15 PM