FAQs
Frequently Asked Questions
Please note that the starting balance on a container cannot be changed once it has been opened. Container balances are adjusted in Manage Inventory ...
Thu, 7 Aug, 2025 at 3:00 PM
You can modify the information for your container in the Manage Inventory window. Find the drug the container is located within, select Manage Containers ...
Mon, 21 Apr, 2025 at 2:03 PM
Each container will now have its own Waste field. This allows waste to be associated accordingly when logging from multiple containers. This would b...
Tue, 19 Aug, 2025 at 2:45 PM
How to open a Container: You can open a new container on a new log entry for that drug. You can also open a container under “Manage Containers” S...
Thu, 19 Jun, 2025 at 5:08 PM
To reopen a container, follow these steps: Navigate to Manage Inventory. Select Manage Containers. Click View Details next to the container you wan...
Mon, 11 Aug, 2025 at 2:30 PM
Currently, VetSnap can only match 1 invoice to 1 log entry. We recommend logging each dose individually. For example, if a patient is administered Midazolam...
Fri, 18 Jul, 2025 at 5:15 PM
If a container was changed to "Finished" already, but a log entry was found to have been missing from that container: Navigate to Manage Invento...
Thu, 19 Jun, 2025 at 5:40 PM
You can search using multiple parameters within the same category, for example, searching by both Patient ID and Patient Name, or by Client ID and Client La...
Tue, 19 Aug, 2025 at 2:51 PM
You can click on the log entry from the logbook to view any changes made to a log entry. The changes are time-stamped and will show who made the change. ...
Mon, 16 Jun, 2025 at 1:31 PM
In the Log Book, select a log entry for the client Select View All Logs For Patient within a log entry in the reconcile screen In a Pending log...
Thu, 19 Jun, 2025 at 4:18 PM