• Navigate to the Reconcile tab from the left-hand menu.

  • Select the appropriate log entry from one of the following tabs:

    • Pending

    • Fix Needed

  • Select View Details and click Archive.

  • Enter a detailed comment explaining why the log is being archived.

  • Sign and save to complete the process.

When to Manually Archive a Log Entry

Use the Manual Archive option when:

  • You’ve verified that the log entry is accurate/correct,

  • But it cannot be matched to an invoice

  • The invoice attached to a log entry in fix needed is incorrect and cannot be edited.

This ensures your records remain accurate without holding up reconciliation due to issues beyond your control.




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