Standalone FAQs & New Release Notes

Does every signature need approval from a DEA DVM? How is that done? (Standalone)
Every signature must either be a DEA registered DVM or approved by the Primary DEA Registered DVM to create the relationship/approval between the DVM and t...
Thu, 10 Oct, 2024 at 11:57 AM
Expired Medication Warning (Standalone)
If a container of a drug is expired, you will notice when creating or editing a log entry that the expiration date will be highlighted in red, and there wi...
Thu, 10 Oct, 2024 at 11:58 AM
Generate a support code (Standalone)
A code can be generated in the support tab for security purposes This is to assist our support team with identifying you and your hospital ...
Thu, 10 Oct, 2024 at 11:59 AM
How can I access multiple locations with my user account? (Standalone)
User accounts are accessed using your unique email address but sometimes one user may want to have access to multiple hospital accounts using the same email...
Thu, 10 Oct, 2024 at 12:00 PM
How can I double confirm log entries in bulk? (Standalone)
In the reconcile screen, select the Double Confirmation filter and select "Needs Confirmation" This will filter down to log entries that need Do...
Wed, 18 Dec, 2024 at 10:51 AM
How do I account for waste in the log entry? (Standalone)
The total quantity is the amount used on the patient, excluding waste. This is matched to the amount you input on your invoice. The waste is the additiona...
Thu, 10 Oct, 2024 at 12:00 PM
How do I add a new client or patient? (Standalone only)
A new client or patient can be added a few different ways In the Patient/Client Management screen Select the blue create new button under the client or p...
Thu, 15 Aug, 2024 at 2:58 PM
How do I add a new drug to the controlled logbook? (Standalone)
Under Settings select Create Inventory. Select the button that says, Create Controlled Inventory Item. Select "Add Item Manually".  Enter the d...
Thu, 15 Aug, 2024 at 2:53 PM
How do I associate a patient with a client or vice versa? (Standalone only)
This can be completed in the Patient/Client Management screen. You will select the client or patient that needs to be edited or associated by selecting &q...
Thu, 15 Aug, 2024 at 2:58 PM
How do I correct a signature name after it has been created? (Standalone)
To correct your signature on file go to the “Signatures” tab and open the signature you want to correct Edit the signature name and select update The old...
Thu, 15 Aug, 2024 at 2:53 PM