VetSnap

The invoice number will be found on the invoice that came in the box when the container was shipped. The exact location of the number will depend on the di...

This means that the log entry has remained in the Pending section and has attempted to find a matching PIMS invoice over the course of about 7 days, but wa...

If an invoice is showing under the header of Invoice Without a Log Entry, this is VetSnap’s way of alerting you to the fact that a log entry may have been ...

If you cannot find the invoice from your PIMS associated with the drug log, first ensure that the drug was invoiced out correctly for that patient. If it ...

Log Entry Correct, Invoice Incorrect: If your log entry matches to an invoice but shows up in Fix Needed and you confirm your log is correct, we recommend...

The quantity field quantity is the amount administered to the patient only, this excludes waste. This is matched to the amount you input on your invoice. ...

If the log is still pending: Select Edit Remove the balance listed next to the incorrectly used container Add the amount of the log entry next to the co...

Ignore Log Entry If you logged the incorrect drug. This will cancel out the log entry and the amount logged will return to the container. The log entry w...

Alert your VetSnap admin that you need a signature. When logged into an admin account, the administrator will navigate to Signatures and select Add Signatu...

Comments should be specific to what the drug was used for, the DEA will not accept "pain" Examples:  Pre-med for spay Sedation for dental Rx ...