Standalone FAQs & New Release Notes

Waste entire log entry
If the entire amount drawn up for a patient was not used and instead wasted, but has already been logged, you are now able to waste the entire log from th...
Thu, 15 Aug, 2024 at 3:02 PM
What are the different permissions for Controlled Substances and Admin Settings? (Standalone)
Controlled Substances Record Logs - allows users to record drugs in the logs. Reconcile Logs - allows for adjustment of the logs after it has been crea...
Thu, 15 Aug, 2024 at 2:53 PM
What if I can't find the patient the drug is being logged for? (Standalone)
If you are creating a log entry for a new patient or a patient that has not been entered in here before, you will need to select the Create New Client and ...
Thu, 15 Aug, 2024 at 2:55 PM
What if I don't see the drug I need at the top of the log book screen? (Standalone)
If you do not see the drug name at the top, your log book may not currently be not set up for logging this drug or the drug may have an alternate name that...
Fri, 22 Sep, 2023 at 1:12 PM
What if I have made a mistake with any of my physical counts? (Standalone)
If you see a mistake with the Physical Count viewed within the Reporting section Saved snapshots cannot be deleted or modified. This is to help keep the l...
Thu, 15 Aug, 2024 at 2:52 PM
What if I opened up the wrong container and used it already? (Standalone)
If the log is still pending: Select Edit Remove the balance listed next to the incorrectly used container Add the amount of the log entry next to the co...
Thu, 15 Aug, 2024 at 2:39 PM
What if my signature isn’t shown in the list? (Standalone)
Alert your VetSnap admin that you need a signature. When logged into an admin account, the administrator will navigate to Signatures and select Add Signatu...
Thu, 15 Aug, 2024 at 2:56 PM
What if the provider associated with the log is incorrect? (Standalone)
When you create a log with, you pick from the default list of providers in the drop down menu. This list is set by your admin.  If the provider on the log...
Fri, 22 Sep, 2023 at 1:18 PM
What is acceptable in the "Reason For Use" section? (Standalone)
Comments should be specific to what the drug was used for, the DEA will not accept "pain" Examples:  Pre-med for spay Sedation for dental Rx ...
Thu, 15 Aug, 2024 at 2:55 PM
What is Calculated Manufacturer Overage or Underage for a weight tracked container? (Standalone)
When a container tracked by weight is changed to Finished, VetSnap uses the Open Bottle Weight, the Final Bottle Weight, and the Mass to Quantity Conversio...
Thu, 15 Aug, 2024 at 3:03 PM