Standalone FAQs & New Release Notes

What If I Opened Up The Wrong Container And Used It Already? (Standalone)
If the log has a pending status: Locate the log within the Reconcile tab and select Edit Remove the balance listed next to the incorrectly used container...
Fri, 9 May, 2025 at 11:51 AM
What if my signature isn’t shown in the list? (Standalone)
Notify your VetSnap admin that you need a signature added. Admin Steps to Add a Signature: Log in to an admin account and go to Signatures. Select Ad...
Tue, 8 Apr, 2025 at 7:17 PM
What if the doctor associated with the log is incorrect? (Standalone)
If the doctor on the log entry needs to be corrected, you can change this by locating the log under Pending within the Reconcile tab, clicking View Details,...
Tue, 8 Apr, 2025 at 7:23 PM
What is acceptable in the "Reason For Use" section? (Standalone)
When documenting drug usage, comments should specify the exact reason for which the drug was used. The DEA generally does not accept vague reasons such as ...
Tue, 8 Apr, 2025 at 7:33 PM
What Is the Difference Between A User Account and A Signature? (Standalone)
User Account - is the email and password used to login and access VetSnap. User accounts can be set up as an individual or shared staff account. Signatur...
Thu, 15 May, 2025 at 4:33 PM
What is the Physical Count Summary Report? (Standalone)
The Physical Count Summary Report provides a consolidated view of physical count data for selected controlled substances. It allows you to easily generate a...
Thu, 15 May, 2025 at 7:36 PM
What is the quantity to mass conversion? (Standalone)
A mass to quantity ratio is the weight of one unit (mls/tablets/capsules) The quantity to mass conversion will only be shown if a container is being...
Thu, 15 Aug, 2024 at 1:41 PM
What Should I Do If There Is A Discrepancy In The Total Quantity Of On-Hand Containers? (Standalone)
If you notice a discrepancy in the total quantity of on-hand containers, it should be investigated and resolved at the individual container level. Common ca...
Thu, 17 Jul, 2025 at 5:52 PM
When do I use "Ignore Log Entry"? (Standalone)
Ignore Log Entry If you logged the incorrect drug. This will “grey out” the log, and then you will need to create a new log for the correct drug If yo...
Tue, 11 Mar, 2025 at 6:25 PM
When Should the 'Awaiting Disposal' Container Status Be Used?(Standalone)
The "Awaiting Disposal" status is used for containers that are no longer in active use but are still physically at your hospital. This includes co...
Thu, 15 May, 2025 at 7:53 PM