Standalone FAQs & New Release Notes
When tracking by weight you have two options to determine the level of weight tracking you would like to record. NEW! Weight (Pre And Post Weight): Track...
Mon, 17 Mar, 2025 at 10:26 PM
Controlled Substances Record Logs – Log drug entries into the system. Reconcile Logs – Adjust existing logs (e.g., edit, archive, ignore, or record patie...
Mon, 14 Apr, 2025 at 2:09 PM
If you are creating a log entry for a new patient or a patient that has not been entered in VetSnap before, you will need to select the Create New Client an...
Wed, 7 May, 2025 at 4:21 PM
If a drug name is missing from the drop-down menu, consider the following: Your log book may not be set up to log this drug, or it may be listed under a d...
Mon, 10 Mar, 2025 at 3:26 PM
If you notice an error in the Physical Count displayed within the Reporting section, please note that saved physical count records cannot be deleted or modi...
Tue, 19 Aug, 2025 at 2:01 PM
If the log has a pending status: Locate the log within the Reconcile tab and select Edit Remove the balance listed next to the incorrectly used container...
Fri, 9 May, 2025 at 11:51 AM
Notify your VetSnap admin that you need a signature added. Admin Steps to Add a Signature: Log in to an admin account and go to Signatures. Select Ad...
Tue, 8 Apr, 2025 at 7:17 PM
If the doctor on the log entry needs to be corrected, you can change this by locating the log under Pending within the Reconcile tab, clicking View Details,...
Tue, 8 Apr, 2025 at 7:23 PM
When documenting drug usage, comments should specify the exact reason for which the drug was used. The DEA generally does not accept vague reasons such as ...
Tue, 8 Apr, 2025 at 7:33 PM
When a container tracked by weight is changed to Finished, VetSnap uses the Open Bottle Weight, the Final Bottle Weight, and the Mass to Quantity Conversio...
Thu, 15 Aug, 2024 at 2:03 PM