Standalone FAQs & New Release Notes
If the log has a pending status: Locate the log within the Reconcile tab and select Edit Remove the balance listed next to the incorrectly used container...
Fri, 9 May, 2025 at 11:51 AM
Notify your VetSnap admin that you need a signature added. Admin Steps to Add a Signature: Log in to an admin account and go to Signatures. Select Ad...
Tue, 8 Apr, 2025 at 7:17 PM
If the doctor on the log entry needs to be corrected, you can change this by locating the log under Pending within the Reconcile tab, clicking View Details,...
Tue, 8 Apr, 2025 at 7:23 PM
When documenting drug usage, comments should specify the exact reason for which the drug was used. The DEA generally does not accept vague reasons such as ...
Tue, 8 Apr, 2025 at 7:33 PM
User Account - is the email and password used to login and access VetSnap. User accounts can be set up as an individual or shared staff account. Signatur...
Thu, 15 May, 2025 at 4:33 PM
The Physical Count Summary Report provides a consolidated view of physical count data for selected controlled substances. It allows you to easily generate a...
Thu, 15 May, 2025 at 7:36 PM
A mass to quantity ratio is the weight of one unit (mls/tablets/capsules) The quantity to mass conversion will only be shown if a container is being...
Thu, 15 Aug, 2024 at 1:41 PM
What Should I Do If There Is A Discrepancy In The Total Quantity Of On-Hand Containers? (Standalone)
If you notice a discrepancy in the total quantity of on-hand containers, it should be investigated and resolved at the individual container level. Common ca...
Thu, 17 Jul, 2025 at 5:52 PM
Ignore Log Entry If you logged the incorrect drug. This will “grey out” the log, and then you will need to create a new log for the correct drug If yo...
Tue, 11 Mar, 2025 at 6:25 PM
The "Awaiting Disposal" status is used for containers that are no longer in active use but are still physically at your hospital. This includes co...
Thu, 15 May, 2025 at 7:53 PM