Standalone FAQs & New Release Notes

Waste entire log entry
If the entire amount drawn up for a patient was not used and instead wasted, but has already been logged, you are now able to waste the entire log from th...
Thu, 15 Aug, 2024 at 2:02 PM
Weight Tracking: 'Pre And Post Weight' -VS- 'Mass to Quantity Conversion' (Standalone)
When tracking by weight you have two options to determine the level of weight tracking you would like to record. NEW! Weight (Pre And Post Weight):  Track...
Mon, 17 Mar, 2025 at 10:26 PM
What are the different permissions for Controlled Substances and Admin Settings? (Standalone)
Controlled Substances Record Logs – Log drug entries into the system. Reconcile Logs – Adjust existing logs (e.g., edit, archive, ignore, or record patie...
Mon, 14 Apr, 2025 at 2:09 PM
What If I Can't Find the Patient the Drug Is Being Logged For? (Standalone)
If you are creating a log entry for a new patient or a patient that has not been entered in VetSnap before, you will need to select the Create New Client an...
Wed, 7 May, 2025 at 4:21 PM
What if I don't see the drug I need at the top of the log book screen? (Standalone)
If a drug name is missing from the drop-down menu, consider the following: Your log book may not be set up to log this drug, or it may be listed under a d...
Mon, 10 Mar, 2025 at 3:26 PM
What If I have Made A Mistake With Any Of My Physical Counts? (Standalone)
If you notice an error in the Physical Count displayed within the Reporting section, please note that saved physical count records cannot be deleted or modi...
Fri, 9 May, 2025 at 11:42 AM
What If I Opened Up The Wrong Container And Used It Already? (Standalone)
If the log has a pending status: Locate the log within the Reconcile tab and select Edit Remove the balance listed next to the incorrectly used container...
Fri, 9 May, 2025 at 11:51 AM
What if my signature isn’t shown in the list? (Standalone)
Notify your VetSnap admin that you need a signature added. Admin Steps to Add a Signature: Log in to an admin account and go to Signatures. Select Ad...
Tue, 8 Apr, 2025 at 7:17 PM
What if the doctor associated with the log is incorrect? (Standalone)
If the doctor on the log entry needs to be corrected, you can change this by locating the log under Pending within the Reconcile tab, clicking View Details,...
Tue, 8 Apr, 2025 at 7:23 PM
What is acceptable in the "Reason For Use" section? (Standalone)
When documenting drug usage, comments should specify the exact reason for which the drug was used. The DEA generally does not accept vague reasons such as ...
Tue, 8 Apr, 2025 at 7:33 PM