FAQs
Frequently Asked Questions
A negative balance warning in the container means that based on the starting quantity, and the amount logged from the container, VetSnap's calculated t...
Wed, 2 Oct, 2024 at 11:38 AM
If an invoice is showing under the header of Open/Available Invoices, this is VetSnap’s way of alerting you to the fact that a log entry may have been miss...
Wed, 2 Oct, 2024 at 11:38 AM
If "Double Confirmation" was enabled for a controlled drug during your setup, then the log entry requires an additional signature to confirm the ...
Wed, 2 Oct, 2024 at 11:40 AM
These are log entries that have been ignored The quantity of the log entry is automatically returned to the container it was originally logged from, even ...
Wed, 2 Oct, 2024 at 11:40 AM
This means that the log entry in the Pending section has attempted to find a matching invoice from your PIMS but was not able to find one yet. This could...
Wed, 2 Oct, 2024 at 11:41 AM
Calculated Quantity - This is the quantity that has been automatically calculated based on the before and after weight provided using the mass to quantity ...
Wed, 2 Oct, 2024 at 11:41 AM
Two signatures are required for any waste, adjustment or discrepancy at a per container level. Privileged and confidential. For V...
Wed, 2 Oct, 2024 at 11:41 AM
If you know your log was created correctly, try using the filters at the top of your log book to make sure that you are viewing the correct information to ...
Wed, 2 Oct, 2024 at 11:41 AM
A container must have a balance of zero before it is finished. If VetSnap shows that the empty container still has a balance, or displays a negative balanc...
Wed, 2 Oct, 2024 at 11:44 AM
When finishing a container that was created and opened before the change to weight tracking, you will notbe asked for a final container weight. Because t...
Wed, 2 Oct, 2024 at 11:44 AM