Standalone FAQs & New Release Notes

Where can I find my invoice number, NDC number, and lot number? What should I name my container? (Standalone)
Where Can I Find the Invoice Number? The invoice number is printed on the invoice included in the shipment box. Its exact location depends on the distribut...
Wed, 21 May, 2025 at 6:34 PM
Where can I see the details of weights for archived logs? (Standalone)
Details can be viewed in the log book by selecting anywhere on the log entry line to open it.  Privileged and confidential. ...
Tue, 11 Mar, 2025 at 7:10 PM
While Creating a Log, There Is a Negative Balance Warning. How Do I Fix This? (Standalone)
A negative balance warning indicates that VetSnap's calculated total usage from a container has exceeded its starting quantity. This discrepancy can occ...
Thu, 22 May, 2025 at 12:38 PM
Why Are Certain Logs Showing a Double Confirmation? How Do I Resolve This? (Standalone)
If Double Confirmation was enabled for a controlled drug during setup, each log entry requires a second signature to confirm the recorded quantity. This...
Thu, 22 May, 2025 at 1:44 PM
Why are some entries in my logbook grayed out? (Standalone)
These are log entries that have been ignored. The quantity of the log entry is automatically returned to the container it was originally logged from, even i...
Mon, 14 Apr, 2025 at 2:58 PM
Why are there two quantity fields for drugs tracked by weight? (Standalone)
Calculated Quantity - This is the quantity that has been automatically calculated based on the before and after weight provided using the mass to quantity ...
Wed, 12 Mar, 2025 at 7:31 PM
Why Are Two Signatures Needed For Adjusting The Container Balance Up Or Down? (Standalone)
Two signatures are required for any waste or adjustments made at the container level to ensure accuracy and accountability. When an adjustment is made, it i...
Thu, 29 May, 2025 at 1:18 PM
Why Can’t I Find My Log Entry In The List? (Standalone)
If you're unable to locate your log entry, follow these steps to help find it: Check Your Filters By default, the logbook only displays the last 10 ...
Thu, 29 May, 2025 at 1:27 PM
Why is an adjustment needed before finishing a container? (standalone)
Before marking a container as Finished, its balance in VetSnap must be zero, requiring an adjustment to account for the discrepancy. These adjustments ensur...
Mon, 14 Apr, 2025 at 3:06 PM
Why is the container I am finishing not asking for a final weight? (Standalone)
If you are finishing a container that was created and opened before the weight tracking update, you will not be prompted to enter a final container weight. ...
Wed, 19 Mar, 2025 at 3:37 PM