Standalone FAQs & New Release Notes

Where can I see the details of weights for logs (e.g. archived logs)? (Standalone)
Details can be viewed in the log book by selecting the log entry.
Thu, 15 Aug, 2024 at 2:39 PM
While creating a log, there is a negative balance warning. How do I fix this? (Standalone)
A negative balance warning in the container means that based on the starting quantity, and the amount logged from the container, VetSnap's calculated t...
Thu, 15 Aug, 2024 at 2:56 PM
Why are certain logs showing a double confirmation and how do I resolve this? (Standalone)
If "Double Confirmation" was enabled for a controlled drug during your setup, then the log entry requires an additional signature to confirm the...
Fri, 22 Sep, 2023 at 1:19 PM
Why are some entries in my logbook grayed out? (Standalone)
These are log entries that have been ignored, this cancels out the log entry and the quantity is automatically returned to the container it was originally ...
Thu, 15 Aug, 2024 at 2:39 PM
Why are there two quantity fields for drugs tracked by weight? (Standalone)
Calculated Quantity - This is the quantity that has been automatically calculated based on the before and after weight provided. This field cannot be edi...
Thu, 15 Aug, 2024 at 2:52 PM
Why are two signatures needed for adjusting the container balance up or down? (Standalone)
Two signatures are required for any waste, adjustment or discrepancy at a per container level.
Thu, 15 Aug, 2024 at 2:41 PM
Why can’t I find my log in the list? (Standalone)
If you know your log was created correctly, try using the filters at the top of your log book to make sure that you are viewing the correct information to ...
Fri, 22 Sep, 2023 at 1:18 PM
Why is an adjustment needed before finishing a container? (Standalone)
A container should have a balance of zero before it is finished. If VetSnap shows that the empty container still has a balance, or displays a negative bala...
Thu, 15 Aug, 2024 at 2:40 PM
Why is the container I am finishing not asking for a final weight? (Standalone)
When finishing a container that was created and opened before the change to weight tracking, you will notbe asked for a final container weight.  Because t...
Thu, 15 Aug, 2024 at 2:42 PM
Why is the container I need to waste not shown? Why do I need two signatures? (Standalone)
The Record Waste option can be used for any expired, broken or unwanted medications You can only record waste with an open container. Select the blue O...
Thu, 15 Aug, 2024 at 2:52 PM